Privacy Policy

Last updated: August 28, 2026

ARVSIEM respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit or make a purchase through arvsiem.com.

1. Information We Collect

When you use our website, create an account, place an order, contact us, or interact with our services, we may collect:

• Name and surname
• Email address
• Phone number
• Billing and shipping address
• Order and transaction information
• Account information
• IP address, browser type, device information, and website activity
• Information you voluntarily provide through customer support or forms

2. How We Use Your Information

We may use your personal information to:

• Process and fulfill orders
• Process payments
• Provide shipping and delivery services
• Manage customer accounts
• Communicate regarding orders, refunds, returns, or support requests
• Prevent fraud and improve website security
• Improve our products, website, and customer experience
• Comply with applicable legal and regulatory obligations

3. Payment Information

Payments on our website may be processed by third-party payment service providers, including iyzico.

ARVSIEM does not directly store full credit or debit card details. Payment information is processed securely by the relevant payment provider in accordance with its own privacy and security policies.

4. Shipping and Order Fulfillment

We may share necessary personal information such as your name, delivery address, phone number, and order information with shipping companies, logistics providers, and fulfillment partners solely for processing and delivering your order.

5. Cookies

Our website may use cookies and similar technologies to:

• Keep your shopping cart active
• Remember account and login preferences
• Analyze website performance
• Improve security and functionality
• Provide a better shopping experience

You may control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.

6. Who We Share Your Information With

We may share your information only when necessary with:

• Payment processors
• Shipping and logistics providers
• Website hosting and technical service providers
• Fraud prevention and security providers
• Accounting, legal, or regulatory authorities where required by law

We do not sell your personal information to third parties.

7. International Data Transfers

Because ARVSIEM serves customers internationally, some service providers we use may process information in countries outside your country of residence.

Where applicable, we take reasonable measures to ensure that personal information is handled securely and in accordance with applicable data protection requirements.

8. How Long We Keep Your Information

We retain personal information only for as long as necessary to:

• Complete transactions
• Provide customer service
• Maintain accounting and transaction records
• Prevent fraud
• Fulfill legal and regulatory obligations

Certain transaction records may be retained for longer periods where required by applicable law.

9. Your Rights

Depending on your country and applicable law, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Request restriction of certain processing activities
• Object to certain uses of your information
• Request a copy of your personal information

Some information may need to be retained where required by law or for legitimate business purposes.

10. Account Information

Customers who create an account may review or update certain personal information through their account page.

You may contact us if you wish to request deletion or correction of information that cannot be changed through your account.

11. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet-based service can guarantee absolute security.

12. Third-Party Services

Our website may contain integrations or links involving third-party services. These services may have their own privacy policies, and ARVSIEM is not responsible for the privacy practices of independent third-party websites.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements, or business practices.

The latest version will always be available on this page.

14. Contact

For questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact us through our Contact page or at our official customer support email address listed on arvsiem.com.